Recent Work Experience
ATT.COM Digital UI
PRINCIPAL-SYSTEM ENGINEER - AT&T
March 2022 - Present
Application Architect for att.com UI applications including
homepage, sales, ordering and order management.
Frito-Lay Operation Support UI
Solution Architect - Tech Mahindra
March 2021 - Present
Lead solution, architecture and delivery
team
delivering operations support tools for identification and resolution of system issues. This React
based application
in conjunction with a general query micro service enables a user to securly query any application
database with
configurable queries enabling realtime analysis of application data.
Shared Application Partner Management
Platform
IBM HYBRID CLOUD ARCHITECT
September 2019 - March 2021
AT&T PRINCIPAL-SYSTEM ENGINEER
November 2015 - September 2019
Lead technical, system and security
architecture for AT&T Business Device Management Platform (DMP). AT&T DMP provides customer
self
service for enrollment and management of devices. Web application built on Angular and micro
services.
Event based data synchronization between billing systems and device management platform. Integration
between AT&T and partner
OEMs including Apple, Google and Samsung. Supported multiple usecases including Software License
Management, Mobile Device Management
E-Firmware Over The Air (EFOTA) and OEM Device Enrollment Programs.
AT&T Engage
PRINCIPAL-SYSTEM ENGINEER
November 2012 - November 2014
Lead design and development of AT&T
Engage. AT&T Engage provided personalized video and audio generation to enhance online support and
sales.
TDICE and T.Data
SENIOR-TECHNICAL ARCHITECT
November 2013 - February 2016
Lead design and development of AT&T
TDICE. Developed content management for T.Data a predictive analytics personalized recommendation
engine.
Designed a distributed Micro Service interface exposing a synchronous interface from IBM Streams a
unidirectional asynchronous interface.
Work Experience
Digital Life Online Store Front
SENIOR-TECHNICAL ARCHITECT
November 2011 - November 2013
Online Sales for AT&T Digital Life
Designed and Developed new
online Account
Management, Marketing, Ordering and Support applications for AT&T Digital Life. Created a
unique
ordering application integrated with Mobility, Credit, Fulfillment, Billing and Connect Tech
Appointment Scheduling systems. Developed modern mobile first designed websites that enabled
rapid
development and design changes based on CQ5 CMS and custom frameworks integrated with RBMS.
ConnecTech Store Front
SENIOR-TECHNICAL ARCHITECT
March 2011 - November 2011
Online Sales for AT&T On-Site Technical Support Product
Authored Joint Interface
Agreement,metrics solution and implementation plan. Created configuration management process from
development builds
to deployments in all environments using tools such as Hudson, shell scripts and Weblogic Deployer
APIs.
att.net and Insider Portals
SENIOR-TECHNICAL ARCHITECT
August 2010 - March 2011
BellSouth internal and external personalized web portals
Participated in portal technology evaluations.
Evaluated WebSphere Portal, Liferay, Gateln and developed proof of concept for Oracle WebCenter.
Supported application design teamâ€TMs delivery of att.net projects and implementation alternate
delivery process for content creation. Updated Insider portal requirements to reflect current
functionality.
Broadband Ordering and Care
Lead Ordering Architect
January 2007-August 2010
Lead Ordering Architect for SE DSL
Ordering Provide Architectural Direction and Recommendations Developed Application Roadmap and
Rationalization Provide technical consultations General Oversight for SE DSL Corporate Compliance,
Provide technical solution for critical defects, Lead the effort to improve DSL Order flow through,
resulting in a 400% improvement in 1 year. Developed a JavaFX order monitoring application that
supported DSL flow through improvements. Lead Solution Architect for Oracle CRM replacement with
Sterling Multi-Channel Fulfillment (MCF). Lead Solution Architect for AT&T SE broadband for the
NAP project; which integrated BellSouth DSL with Member Profile System.
BellSouth Technology Group (BTG) Customer
Markets
Lead Application Architect (Employee)
August 2005-January 2007
Senior Application Architect (Contract)
August 2004-August 2005
Lead BSS Ordering Architect
Designed, Developed changes
to
Yantra and Informatica applications for Post BBT change requests and defects. Architecture Lead for
BellSouth
Broadband Transformation (BBT) Integrated Order Management (IOM). Responsible for reviewing and
providing feedback on all Accenture deliverables for the BellSouth Customer Contact Transformation
(CCT) Project. Participated as the Customer Markets CIO representative in the BellSouth IT
Architecture Councils, including Technical Architecture, Business Architecture, and Extensible
Architecture
Accenture Wholesale Customer Operations
Tower
Technical Architect
November 2002 - August 2004
Bellsouth Wholesale Architect
ICS WebPortal, Service Order
Review Tool
(SORT), LCSC Toolkit, EASY Participated in J2EE Special Interest Group meetings. Maintained
communication with Architects across towers to ensure that new development initiatives are following
existing and emerging standards at BellSouth. Trained new developers in understanding the design and
architecture of the applications for which they are responsible. Mentored developers on BellSouth
technologies and Architectures. Conducted walkthroughs and peer reviews of developer's design and
code. Participated in PRI, Security and OAD reviews. Provided production support and weekly status
updates.
Accenture BIST Tower
Senior Software Developer
January 2002 - October 2002
Maintained the XMLGateway
application.
Designed and developed changes to support LQS changes. Analyzed error rates to reduce the frequency
from 27% to less than 1%.∫ Designed and analyzed changes to Core Services for Rodeo 1.0 that allowed
discounts for DSL and Dial based on bundled wireless, long distance and wireline packages. Supported
production of Core Services.
Accenture Customer Markets Tower
Senior Software Developer
January 2001-Dec 2002
Data Center Relocation:
Created production
architecture layout and design documents to facilitate the data center move from Tucker to the
Atlanta Internet Center (AIC). Communicated with team members to help coordinate move details and
process plan. eRepair 2.0: Performed development and configuration management of eRepair 2.0.
Reorganized build scripts to ease the deployment. Programmed Simulator, eCID Plus and eRepair
Monitor by reviewing code and refactoring existing code. Small Business Vendor Services (SBVS):
Delivered analysis, design and development of a web application for BellSouth small business vendors
to view customer service record (CSR) information using common business services (CBS) and
administrators to audit user activities.
BellSouth Technology Group
Systems Software Engineer Specialist
October 2000 - Dec. 2001
Developed Wholesale Long
Distance (WSLD)
ordering application based on eLite, an MVC framework. Created 2 design patternsto allow for the
persistence of forms without the need for additional coding. Worked on analysis of Consumer Long
Distance Ordering. Performed development on Small Business Long Distance and EMRS phase 2.
Development was based on Rational Rose UML diagrams. Enhanced logging in the ordering server to
allow for dynamic adjustment of logging levels. Applied for 5 patents for BellSouth 2 related to the
work on WSLD. Completed 8 of Sunâ€TMs Java Learning Program courses. Courses included effective
exception handling, advanced J2EE, JSP/XSLT, Servlets, Swing and Forte IDE. Presented 2
lunch-and-learns relating to new developments in the Java platform, Java Web Start and Java New I/O.
Member of SOA SIG.
Bellsouth Telecommunications
Application Developer/Analyst (Contract)
March 1996 - March 1997
March 1998 - October 2000
Performed full lifecycle
development and
maintenance of Direct Order Entry (DOE) system used daily by BellSouth service representatives.
Designed and developed a Java-based client/server error analysis application for DOE. Designed a
system to emulate the existing system environment and port DOE to another platform. Wrote a
presentation and a prototype (in Java) of the replacement system. Developed C++ and UNIX shell
scripts to aid in application analysis.
PDG Software, Inc.
Application Developer Consultant
Fall of 1999
Created a NetObjects Fusion
plug-in written
in Java for the PDGShopping Cart. The Java program allowed for website authors to drag-and-drop
shopping cart components on to their web pages. The plug-in is being co-marketed by PDGSoft and
NetObjects.
Software Builders International
Application Developer Architect
March 1997 - March 1998
Developed a Java-based ZIP
compression/decompression GUI. NetZIP for Java, certified by SUN Microsystems. Created a prototype
Java multi-platform document viewer. Attended a Java Beans development course, hosted by SUN
Microsystems.